Security
Security at Plek
Plek applies technical and organisational safeguards to protect the information entrusted to our platform.
SOC 2 report
Plek has received a SOC 2 report on controls relevant to security, issued by independent auditor Prescient Assurance LLC on October 14, 2026.
The examination assessed the design of our controls as of September 30, 2026, against the AICPA Trust Services Criteria for Security.
Customers and prospective customers can request access to the report, subject to its restricted-use terms.
Request the SOC 2 reportData protection
Plek is hosted on Amazon Web Services. Customer data is encrypted in transit and at rest, and production databases are not exposed directly to the public internet.
Access and isolation
Access to production systems is limited to authorised personnel. Customer organisations are separated through database-level tenant controls.
AI data use
Which AI providers process customer content, what is sent to them and on what terms is set out in section 6 of the Privacy Policy.
Report a security concern
If you believe you have discovered a security issue involving Plek, contact security@plek.ai.